Frequently Asked Questions

 

 

From where do you operate?

·       Philippines

 

Do you allow refunds for a change of mind?

·       No we don't allow refunds due to change of mind. For more information please visit our Return and Refund policy page.

 

Where do you ship from?

·       We ship from Metro Manila, Philippines

 

How long does it take you to process an order before it is dispatched?

·       We process your orders within 1 business day.

 

How long does Metro Manila shipping takes?

·       It may take 3 to 5 business day before you receive your order.

 

How long does Metro Manila shipping takes?

·       It may take 5 to 7 business day, but may take longer depending on the courier's discretion. For more information please visit our Shipping Policy page.

 

How long is your products warranty?

·       We provide 1yr warranty. For more information please visit our Warranty Policy page.

 

Do you offer bulk orders for a discount?

·       Yes we do! We can help you with your souvenirs, corporate giveaways, etc. Please send us a message so that we can assist you.